Privacy and Policy

This Privacy Policy explains how [Diabetic Sock Health] (“we,” “us,” or “our”) collects, uses, and discloses information about users (“you,” “your,” or “visitors”) who access or use our website located at [https://diabetic-sock-health.com/] (the “Site”). We value your privacy and are committed to protecting your personal data in compliance with applicable laws and regulations.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

  1. Personal Information:

    • Contact details: name, email address, phone number, and postal address.
    • Account information: username, password, and any other details you voluntarily submit when creating an account or signing up for our services.

  2. Usage Data:

    • Device information: IP address, browser type, operating system, unique device identifiers, and hardware information.
    • Log data: the pages or features you use, time and date of your visit, the time spent on those pages, and referral URLs.
    • Location information: approximate geographic location based on your IP address or device settings (if enabled).

  3. Cookies and Tracking Technologies:

    • We and our third-party partners may use cookies, web beacons, tags, and scripts to collect information about your browsing activities over time and across different websites or online services.
    • This helps us provide essential website functionality, analyze trends, administer the Site, track user movements around the Site, and gather demographic information about our user base as a whole.

  4. Payment Information:

    • If you make purchases through our Site, we (or our third-party payment processors) will collect information related to your transactions, such as your payment card details, billing address, and transaction history.
    • We do not store or directly process full payment card data on our servers unless explicitly stated; these details are typically handled by a secure third-party payment gateway.

2. How We Use Your Information

We use the information we collect for various business and operational purposes:

  1. Providing and Improving Services:

    • To operate, maintain, and improve the Site and our services.
    • To process transactions and manage your account.

  2. Communication:

    • To send you administrative notifications, such as confirmations, invoices, technical notices, updates, and security alerts.
    • To respond to your inquiries, comments, and requests.

  3. Marketing and Promotional Activities:

    • To send you promotional messages, newsletters, and other information about products and services that may be of interest to you.
    • You can opt-out of receiving marketing emails by following the unsubscribe link provided in the emails.

  4. Analytics and Personalization:

    • To analyze usage trends and preferences.
    • To personalize and improve the Site’s features, user experience, and content to better match your interests and preferences.

  5. Legal Obligations and Protection:

    • To investigate and prevent fraudulent transactions, unauthorized access to or use of our Site, and other illegal activities.
    • To comply with applicable laws, regulations, or legal processes.
    • To protect our rights, property, and safety or those of others.

3. How We Share Your Information

We do not sell your personal information. However, we may share or disclose your information in the following circumstances:

  1. Service Providers:

    • We work with third-party companies and individuals to facilitate our services (e.g., hosting providers, payment processors, marketing agencies, and analytics providers).
    • These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  2. Business Transfers:

    • If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that transaction, subject to any pre-existing privacy commitments.

  3. Legal Compliance:

    • We may disclose your information if required to do so by law or when we believe, in good faith, that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

  4. Consent:

    • We may share information about you with your consent or at your direction.

4. Cookies and Other Tracking Technologies

  1. Cookies:

    • Essential Cookies: Needed for the Site to function properly (e.g., to remember items in your shopping cart).
    • Analytics Cookies: Help us understand how users interact with our Site (e.g., Google Analytics).
    • Advertising Cookies: Used by third-party advertisers to serve ads relevant to your interests.

  2. Managing Cookies:

    • Most browsers allow you to control cookies through their settings. You can disable cookies entirely, remove existing cookies, or be notified when a cookie is being set.
    • Note that if you disable cookies, some parts of the Site may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement and maintain commercially reasonable security measures—such as encryption, firewalls, and secure socket layer (SSL) technology—to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing our Site from outside [your company’s operating country], please note that your personal information may be transferred to, stored, or processed in the same country or other countries where our servers or third-party service providers are located. Data protection laws in these countries may be different from those in your country of residence. By using our Site, you consent to such international transfers.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  1. Access and Correction: You may have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
  2. Deletion (“Right to be Forgotten”): You may have the right to request the deletion of your personal information in certain circumstances.
  3. Objection and Restriction: You may have the right to object to or request restrictions on the processing of your personal information.
  4. Data Portability: In some cases, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  5. Withdraw Consent: If our processing of your personal data is based on your consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

9. External Links

Our Site may contain links to external websites and services that we do not operate. Please be aware that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.